It may be possible to cancel an item or request a different size for an item you have already purchased depending on the status of your orders. If you need to make any amendments to your order, please chat us or email contact@droverclub.com , we are more than happy to look into this.
If you don’t receive your order by 7 working days, please let us know we will look into it as earliest possible.
Let us know as soon as you receive the item, we will send you a replacement right away.
Our ready to wear products are designed and carefully printed in the UK. We only use organic and recyclable high quality materials for the health of the environment. Our Leather accessories are expertly handmade in London,UK by using the highest quality materials.
Our ready to wear products are machine washable with 30C, make sure to turn inside out to avoid damaging the print and fabric. For our leather accessories, please use a clean cloth to wipe off any dirt, moreover using a leather cream or beeswax polish will help maintain the moisture levels and appearance of leather.
We provide a full size guide for all of our products, please click here sizeguide.
We hope you love our products, for some reason if you change your mind, you have 30 days to return the item. Please note we currently do not offer free returns.
Simply drop an email to contact@droverclub.com with your order number, we will be in touch with the return process.
Refund will be processed once we receive the items back to our warehouse and it would take approximately 5 to 7 working days to clear the payment
Any orders placed before 3 pm, will be shipped out on the same working day. Please note, some made to order products will take 2 / 3 working days to be perfected and would be shipped after.
UK delivery would take 2 or 3 working days, Europe & Rest of the world delivery will take between 5 to 8 working days.
We work with a variety of shipping partners such as Royal Mail, DPD and Hermes to offer the best service possible to our customers.
Let us know, we can arrange next day UK delivery for a small charge.
We accept all kinds of major debit and credit cards. We also accept paypal, Google and Apple pay for faster check out. We are currently working on to accept further payments options.
Drover Club uses Secure Socket Layer (SSL) technology to encrypt and protect the data being sent over the internet, also to ensure that your information is kept private between your web browser and our web server.
